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LONG LAKE BLOG

NEWS AND LOCAL HAPPENINGS

Winter on the Island

13 / 11 / 20

The leaves are falling off the trees, there is a chill in the air-even frost some mornings-and the geese have migrated south. Summer is long gone, and in spite of what the calendar may say, it seems winter is here. While we are blessed with the best climate in Canada, the days are still short, the sun still hides away behind the clouds many days.

This winter has sadly brought with it the resurgence of the Covid-19 virus across the continent. Vancouver Island has been very lucky to this point in having only the most minimal brush with Covid, but none of us can forget it is still there. We work to ensure we increase our vigilance and efforts to keep it under control. We have gotten used to wearing masks at work, and “hiding” behind plexiglas at the Front Desk. We have hand sanitizer behind the Front Desk, in Housekeeping, in the lobby, and even providing it in our guest rooms. Masked Housekeepers stalk the walkways with sanitizer guns, and Front Desk staff are becoming addicted to the smell of Lysol wipes. While a mere 9 or 10 months ago this would all have seemed silly and unnecessary, now it is just a part of our daily operations.

We also know, and experience, that this is putting everyone under a lot of stress they could do without. That applies to our guests, our suppliers, and yes, even our staff and management. We are working even harder to make your stay a pleasant one, as a smiling face still matters. And I know you can still see and hear a smile through the mask! We know that things are not entirely like they “used to be”, and we miss that too. Wile we work hard to be compassionate, we do ask that you, our guests, treat our hardworking crew with the respect and compassion they deserve.

James

Gina the Cleana

25 / 09 / 20

Summer has come and gone sadly. It has been an interesting ride for all of us, whether in the Hotel industry, on our wonderful Island, or anywhere else on this planet. Our worlds have all been thrown for a loop, and I think we are all trying to hang on and ride it out. Sadly, it appears that the ride is not over yet, and there are still a few challenges ahead of us.

Thankfully, we have Gina who is Armed and Dangerous! She and her crew of eccentrics are busy cleaning and sanitizing the property. The summer always puts a lot of strain on our Housekeeping, and we finish with a list of extras to catch up on. This year has been a little harder on us than past years were, but we continue our cleaning, and evolve our practices to meet the new reality. We are doing our best to make your stay safe, secure, and pleasant with the regulations we are all getting used to. We continue to look for better ways to do things for our guests, and balance those possibilities against the realities of operating a business during a pandemic. We still love our guests, and thank them from the bottom of our hearts for their business, their understanding, and their compassion. To those few individuals that have been a little “less than understanding” about the changes and challenges, we wish you well in you future travels.
We will be here during the long winter ahead ( but please, not much snow-this is the Island after all) doing our best to take care of you, and make your stay as pleasant as possible. Gina will be prowling the property with her powerful new sprayer, Morgan, Lenin, Marilyn, and of course Dirk will be manning the phone and the Front Desk.

James

Winter on the Island

13 / 11 / 20

The leaves are falling off the trees, there is a chill in the air-even frost some mornings-and the geese have migrated south. Summer is long gone, and in spite of what the calendar may say, it seems winter is here. While we are blessed with the best climate in Canada, the days are still short, the sun still hides away behind the clouds many days.

This winter has sadly brought with it the resurgence of the Covid-19 virus across the continent. Vancouver Island has been very lucky to this point in having only the most minimal brush with Covid, but none of us can forget it is still there. We work to ensure we increase our vigilance and efforts to keep it under control. We have gotten used to wearing masks at work, and “hiding” behind plexiglas at the Front Desk. We have hand sanitizer behind the Front Desk, in Housekeeping, in the lobby, and even providing it in our guest rooms. Masked Housekeepers stalk the walkways with sanitizer guns, and Front Desk staff are becoming addicted to the smell of Lysol wipes. While a mere 9 or 10 months ago this would all have seemed silly and unnecessary, now it is just a part of our daily operations.

We also know, and experience, that this is putting everyone under a lot of stress they could do without. That applies to our guests, our suppliers, and yes, even our staff and management. We are working even harder to make your stay a pleasant one, as a smiling face still matters. And I know you can still see and hear a smile through the mask! We know that things are not entirely like they “used to be”, and we miss that too. Wile we work hard to be compassionate, we do ask that you, our guests, treat our hardworking crew with the respect and compassion they deserve.

James